Privacy Policy

Effective Date: January 1, 2025

West End Church (“we,” “our,” “us”) respects your privacy. This Privacy Policy describes how we collect, use, and protect the information you provide when you visit our website, http://westend.ms, and when you engage with our ministries online.

1. Information We Collect

We may collect personal information when you:

• Fill out a form (e.g., contact, prayer request, volunteer sign-up, newsletter)

• Register for an event

• Make an online donation

• Subscribe to our communications

This information may include your name, email address, phone number, mailing address, and any additional details you voluntarily provide (such as prayer requests, which may contain sensitive information).

2. Online Giving

If you give online, your payment information is processed securely by a third-party payment processor. We do not store or directly access your full credit/debit card details. Only limited information related to your donation (such as name, amount, and email) is retained for acknowledgment and tax purposes.

3. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve functionality and monitor general site usage. These tools may collect anonymous data such as:

• IP address

• Browser type

• Device information

• Pages visited and links clicked

We use this information to understand how visitors use our site and to improve the experience. You can control or disable cookies in your browser settings.

4. How We Use Your Information

We use the information you provide for purposes such as:

• Communicating with you about ministry events or opportunities

• Sending newsletters or updates (with the option to unsubscribe at any time)

• Responding to prayer requests or other messages

• Processing online giving and sending contribution statements

• Coordinating volunteer and event participation

We do not sell or rent your personal data. We do not share it with outside organizations except as required to deliver services (e.g., email distribution or donation processing) or as required by law.

5. Email and Communication Preferences

You may opt out of future communications at any time by clicking the unsubscribe link in any email or by contacting us directly at church@westend.ms.

6. Children’s Privacy

We do not knowingly collect personal information from children under 13 without parental consent. If we learn that a child under 13 has submitted information without proper authorization, we will delete it promptly.

7. Data Security

We take reasonable precautions to protect your data, including encryption (HTTPS/SSL), limited access to sensitive systems, and secure data storage. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal data as long as necessary to fulfill the purposes for which it was collected or as required by law (e.g., donation records for tax reporting).

9. Third-Party Services

Our website or communications may include links to third-party services (e.g., payment processors, embedded media, or livestream platforms). These services operate under their own privacy policies. We encourage you to review their terms if you interact with them.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this policy or how your data is handled, please contact:

West End Church

7180 Goodman Rd.

Walls, MS 38680

Email: church@westend.ms